FAQ
We recommend checking our size guide before placing your order. Measure your child's height and key measurements and compare them with the size chart. If your child is between two sizes, choosing the larger size can provide a little extra room to grow.
We focus on comfortable, child-friendly fabrics that feel soft against the skin. The exact fabric composition is mentioned on each product page so you can choose what works best for your little one.
Our designs are made with children's comfort in mind. However, every child's skin is different, so we recommend checking the fabric details on the individual product page if your child has particularly sensitive skin.
For the best results, always follow the care instructions provided with the product. We generally recommend gentle washing and avoiding harsh detergents or excessive heat to help maintain the fabric, colours and shape.
We make every effort to photograph our products as accurately as possible. However, colours can appear slightly different depending on your screen settings, lighting and device.
If your favourite item or size is currently unavailable, check the product page for any available restock notification option. You can also contact our customer support team for more information.
We're sorry if something isn't right with your order. Please contact our customer support team as soon as possible with your order details and clear photographs of the issue. We'll review it and help with the next steps.
Yes, eligible items can be exchanged according to our exchange policy. Please make sure the item is unused, unworn and has its original tags and packaging.
Delivery times can vary depending on your location and the shipping option selected at checkout. Once your order is dispatched, you'll receive tracking information so you can follow its journey.
If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
Yes. Comfort is an important part of our designs. We aim to create pieces that allow children to move, play and explore comfortably while still looking stylish.
Yes. Along with everyday styles, we offer pieces that are suitable for birthdays, family celebrations, festive occasions and other special moments. Check our collections to find styles based on the occasion.
Shipping availability depends on the destination. Please check the shipping information at checkout or contact our support team to confirm whether we currently deliver to your location.
You can reach our customer support team through the contact options provided on our website. We're always happy to help with questions about sizing, products, orders or anything else you need assistance with.
